SPRINGFIELD – To protect consumers from unexpected fees and incorrect bookings with third-party services, State Senator Steve Stadelman is fighting to improve transparency from these providers.
“Many individuals easily fall victim to deceptive booking practices through third-party services, especially in the hotel and lodging industry,” said Stadelman (D-Rockford). “People are losing their money because of these services, and it will only continue if we do not take action and require them to provide mandatory disclosures to consumers.”
Senate Bill 2013 would make it illegal for third-party booking services to facilitate the reservation of a hotel room without disclosing to consumers that they are not affiliated with the hotel and that the consumer is not making a reservation with the hotel directly.
The measure aims to protect consumers from unexpected fees, increased prices and incorrect bookings and that can occur when reservations are made through a third-party booking service. If passed, Illinois would be the first state to require these mandatory disclosures.
“Illinoisans deserve transparency when they are using these online services,” said Stadelman. “I’m pleased we are finally stepping up to help reduce scams and protect consumers.”
Senate Bill 2013 passed the Senate Judiciary Committee on Wednesday.